There could be several reason for your PS5 HDMI not working issue and to fix it, you have to isolate the problem by doing troubleshooting steps such as checking the console reset mode, power cycling, cable connection, PS5 safe mode and HDR and HDMI device Link.
The goal of this blog post is to walk you through step-by-step troubleshooting steps to diagnose why your PS5 is not outputting a display over HDMI and how to fix the problem. With a bit of trial and error testing, you can isolate the issue and get your PS5 console back up and running.
Deactivate Rest Mode
Check the status light on your PS5 console. If it is orange, that means the console is in rest mode. Press and hold the power button on the front of the PS5 for several seconds until the light changes. This will deactivate rest mode.
Double check that your TV input source is set to the correct HDMI port. Use your TV remote and select the input that the PS5 is physically connected to. It’s easy to forget to change the input away from another device.
if you still get “No Signal” message after deactivating the reset mode, you have to power cycle your console to fix the issue.
Power Cycle Your PS5 Console
STEP 1: Turn the console fully off by holding the power button on the front until it beeps twice.
STEP 2: Unplug the power cable from the back of the console for 15 seconds. This resets the video connection.
STEP 3: Plug the power back in and turn on your console.
If the issue is still persist, you have to check the HDMI cables and then try to boot your PS5 console in safe mode. If it boots, you have to switch HDCP Mode to HDCP 1.4.
HDMI Cable Connection
Inspect both ends of the HDMI cable connecting your PS5 to your TV/monitor. Make sure the cable is fully inserted into the ports on each device. Check for any bent pins inside the ports or damage to the cable that could cause a faulty connection.
If you have extra HDMI cables handy, swap the current cable with a different one that you know works properly. Try connecting the PS5 to different HDMI ports on your TV if possible. Issues with a faulty or incompatible cable or port can prevent a video signal.
Make sure that you are using the original HDMI 2.1 cable that came with the PS5 console.
Boot PS5 into Safe Mode
- Turn off your PS5 console completely by pressing and holding the power button on the front until the console beeps twice and powers down.
- Once the console is off, press and hold the power button again.
- Listen for a second beep – this means the console has now entered Safe Mode.
- The PS5 will boot up with a default low resolution video output so you can access options even without a functioning display or HDMI connection.
- Connect your PS5 to a TV via HDMI if possible so you can see the Safe Mode menus. Or connect your DualSense controller via USB and use touchpad tap sounds to navigate if no display.
- From Safe Mode you can access options to adjust display settings and troubleshoot your HDMI connection. there you have to select the “Change Video Output” and on the next screen select “Change HDCP Mode” and set it to “HDCP 1.4“
- After making any changes, select “Restart PS5” to exit Safe Mode and boot up normally.
- Check if the HDMI now displays properly after restarting from Safe Mode with any new settings applied.
Disable HDR and HDMI Device Link
HDR compatibility issues can prevent a video signal on some TVs. And HDMI Device Link can sometimes interrupt the signal when powering on/off. in that case you need to turn off HDR and HDMI Device Link.
Note – you will have to temporarily connect your console to another TV in order to disable the HDR and HDMI device link because your TV is currently not connecting.
To disable the HDR and HDMI Device Link,
- Go to settings on your PS5 console
- There, select “Screen and Video” and “Video Output” and in that select the “HDR and disable it.
- In the settings, go to “system” and “HDMI“, switch off the “Enable HDMI Device Link” this will disable the HDMI Device Link.
Key Things to Know About PS5 HDMI
Here are some key tips to be aware of when troubleshooting your PS5 HDMI connection:
- The PS5 comes packaged with an HDMI 2.1 cable specifically designed for the higher resolutions and frame rates of the console. Using a cheaper third-party cable may result in no video output. Stick with the official HDMI cable.
- Some 4K TVs, especially older models, are incompatible with HDR signals from the PS5. Turning off HDR in Safe Mode can restore the display if your TV has issues.
- The HDMI Device Link setting, which syncs TV and PS5 power states, has been known to interrupt video output in some cases. Disable this to prevent potential problems.
- Safe Mode is a useful troubleshooting tool because it boots the PS5 with low resolution video settings that are more widely compatible. This lets you access display options even without a working HDMI signal initially.
Conclusion
To summarize, here are the steps we covered to troubleshoot and fix an issue with no PS5 HDMI video output:
- Check PS5 status light and deactivate rest mode if needed
- Confirm TV is set to the correct input source
- Power cycle the console to reset the video connection
- Inspect HDMI cable connections and swap cables/ports
- Boot into Safe Mode to access display settings
- Adjust HDCP, HDR, and Device Link in Safe Mode
- Restart PS5 after applying Safe Mode changes
The key points are using the HDMI 2.1 cable included with your console, being aware of potential TV compatibility issues, and leveraging Safe Mode to systematically isolate the problem.
Following these steps can resolve many PS5 HDMI problems without needing expensive repairs. But if you still have no signal after trying all troubleshooting, contact Sony support to investigate a hardware defect covered by the warranty.
With some guided tests and patience, you’ll get your PS5 console back up and displaying properly again. Game on!
